Lemonade Insurance adopted Prisma Browser to secure how its people work in a web-first, remote environment, especially during a period of rapid growth and acquisition.

As a cloud-native, full-stack insurance company, Lemonade relies heavily on browser-based tools. With employees and contractors working remotely and many using personal (BYOD) devices, the company needed a way to:

• Maintain secure access to enterprise systems and data from anywhere
• Onboard employees from a newly acquired company that used a different IT environment
• Reduce risk from unmanaged devices, which are a common source of ransomware compromises
• Address the fact that a large share of security incidents now originate in the browser

According to Lemonade’s CISO, Jonathan Jaffe, many existing solutions felt too complex, costly, and cumbersome. Prisma Browser offered a way to secure work on any device in minutes, without needing admin privileges, while also helping lower total cost of ownership compared to alternatives.

This allowed Lemonade to reimagine browser security as the “ultimate defense” for AI-strength security and make the browser a central part of its Zero Trust strategy.

Prisma Browser had a measurable impact on both onboarding speed and ongoing productivity at Lemonade.

Onboarding efficiency

• Lemonade cut the time to onboard a new employee from several days to about 20 minutes.
• Because Prisma Browser can be deployed on any device in minutes and doesn’t require admin privileges, new hires and acquired employees can start working securely much faster.

Productivity and user experience

• Prisma Browser integrates seamlessly with Lemonade’s existing productivity tools, so employees can keep using the web apps they rely on.
• The solution is designed to provide strong security in the browser with a frictionless user experience, so security controls don’t get in the way of work.
• By blocking a large volume of malicious URLs, risky sites, and malicious files, Prisma Browser helps keep employees productive instead of dealing with security incidents or downtime.

For a company where a significant portion of the workday happens in the browser, Prisma Browser helped Lemonade reshape how it secures productivity for remote and distributed teams.

Lemonade uses Prisma Browser as a central pillar of its Zero Trust strategy, treating the browser as both the entry point to the outside world and the gatekeeper for anything coming into the company.

Key security benefits include:

• AI-driven protection in the browser: Prisma Browser uses Palo Alto Networks Precision AI to deliver strong, real-time security at the point where users actually work.
• Early threat detection: The platform identified new and unique attacks, including threats discovered up to 25 hours before other vendors.
• Blocking malicious activity at scale: Lemonade saw a large number of malicious URLs, risky sites, and malicious files blocked directly in the browser.
• Protection for unmanaged and BYOD devices: With many organizations allowing access from personal devices—and a notable share of ransomware compromises originating from unmanaged endpoints—Prisma Browser helps secure contractors and employees regardless of device ownership.

By securing the browser itself, Lemonade can focus on delivering innovative insurance services without constantly worrying that browser-based access will open the door to threat actors. The experience has reinforced their view that enterprise browsers will become standard for companies over the next two years, and that not adopting one will increasingly look like a security gap.